Question about our product? Maybe we have already answered it.
Can’t find your question in the list? Let us know your questions.
Contact usThe product
Yes, your Custo has a slot and a separate compartment to receive all your newspapers and letters.
Custo is IP54 resistant. The technology inside is protected against the elements.
We built connections with all major courier companies (Bpost, PostNL, DPD, DHL, GLS, UPS). We will be adding others in the future.
You will be able to open your Custo using an NFC badge which is supplied. If you choose our premium solution, this will also be possible using a smartphone/watch
This is not necessary. You can use your Custo perfectly without, although you will not be able to enjoy our extra services.
This is easily done via the app. You can share a QR code with the person. This can be one-time or even recurring.
Installation
The app is available for Android & iPhone and can be downloaded in the Apple App Store and Google Play store.
Nothing at all! Custo works fully autonomously due to an integrated SIM + performant battery.
Custo needs a concrete slab to install. An easy to install guide is available on the how it works page.
Of course! We provide a white glove service if needed at an additional cost.
Support
Don't hesitate to contact us in the section on top of this page.